While registering a new KIK Messenger account, each user is asked to pass the Captcha challenge. This captcha is the verification test which distinguishes human from automated bots. This saves from faulty accounts and spamming on KIK messenger.
If you’re stuck with this captcha, then don’t worry, we’ve got your back covered. Just follow this article to know how to fix this problem.
Captcha Verification System in KiK Messenger
KIK developers ensure to provide an awesome experience to its users and they have an idea how annoying spam messages could be. To tackle this issue and for the ease of its customers, KIK developers have added the verification system while making a new account helpfight this spam.
Too often it was observed that while using messaging apps like KIK messenger, users get a lot of spam messages from the bots. So KIK has introduced precautions to prevent bots from creating faulty accounts within its framework by adding character entries test or a captcha test.
When you sign up for a KIK account, a user is asked to authenticate himself by a simple captcha that differentiates human users from programmed bots and keep this app stable.
“Please prove that you are a human” is a phrase that is most commonly used in KIK for captcha test and it concisely tells what a captcha actually does.
How a Captcha Works
Captcha contains some alphabets or numbers with unusual font styles that are often confused by “bots”. So when you have entered all your account details for signing up, you are asked to pass this authentication test. Without this test, you will not be able to make an account.
While captcha is mostly simple to recognize by humans, sometimes you might encounter certain issues that hinder getting past this captcha. Let’s have a look at the solutions for your problems.
Fun Captcha in Kik Messenger
KIK uses the tool of Fun Captcha to fight against spam. In this, you will be given a picture of animals in different positions. What you need to do to solve this captcha test is to rotate the image in the right direction or the right way “up”.
If you are using an older version of KIK version, you will be asked to select the image which is in the right-up direction.
If you are having other troubles with captcha, then find the cause and the solution to them provided below.
Problems in Captcha in Kik – Solutions Included
There can be three occasions while you need to enter the captcha. These are;
• While making a new KIK account
• While logging into an existing account
• While logging in from a different device
In all these cases, captcha ensures security and authenticity of the user.
Sometimes you may have a hardware error during the captcha request or sometimes your application might get frozen while creating a profile. For these and any other problem that you might face, follow the solutions given below.
Troubleshoot Captcha – In case of making new account
Each captcha image is expired after a certain time period so if you take too long to enter your captcha for any reason it won’t be working anymore. Sometimes there can be an error in captcha image registration which might reject your input or whatever the reason might be, just go for refreshing the captcha image and you will be given a new one. This is free of any charges or any ambiguity so go for this easy solution.
All you need to have is to hit the “refresh” button which is next to the captcha image and you are good to go.
Troubleshooting Captcha – When using the same account
If your problem does not go away even after refreshing and entering the correct captcha, then there probably will be an issue with the internet connection. That’s because captcha verification system is quite simple and it’s very rare to encounter errors that can’t be fixed with a simple refresh button.
For this, go for the solutions below.
• Reset your KIK messenger app.
• Reset Wi-Fi connection on your device.
• Check the internet connection and turn it on again.
Following one of the above steps, you would be provided with a new captcha and get past the test within no time.
Troubleshooting Captcha – while using different device
We know that you can certainly use KIK messenger on a different app, it logs you out from the previous one as it does not support multiple devices at a time. While doing so, you might run into authentication procedures. Other than using email for verification, some apps rely on verification through captcha.
The use of captcha is both easy and quick as compared to email verification in which you have to confirm and verify the email.
Simple refreshing should be adopted in all cases, there are chances you might fix the problem with this and don’t have to go for searching other methods to tackle this issue.
If the above-mentioned solutions do not fix your problems, then contact KIK Help Centre by providing the details of your account and the problem you are facing. Hope they would get back at you with the solution.